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Change Management & AI Adoption

Prosci-certified change strategy and execution support, including AI and technology adoption.

Typical clients
Organizations adopting AI, new systems or a new operating model

The challenge

Around 70% of change initiatives fail — rarely because the strategy was wrong, usually because the people side was left to chance. With AI, the pace is faster: work is being redesigned before people have been brought along.

The approach

MTI helps leaders prepare their organizations for AI and technology transformation by aligning leadership, engaging stakeholders, building capabilities and creating the conditions for successful adoption.

What you get

  • AI and technology readiness assessed across leaders and teams
  • Stakeholder alignment and an engagement plan by group
  • Capability building so people can use the new tools well
  • Communications that answer the questions people are really asking
  • Reinforcement so adoption holds after go-live

How it works

  1. 1AssessChange readiness, stakeholder map and impact analysis.
  2. 2StrategizeChange and communications plan with sponsor roles defined.
  3. 3EnableSponsor coaching, manager toolkits and capability building.
  4. 4ImplementSupport through go-live with feedback loops and quick wins.
  5. 5ReinforceRecognition, measurement and course correction.

Case study highlight

Strategy, communications and manager enablement for a major transition

Federal program undergoing transformation

A federal agency change program combining strategy, communications and manager enablement.

  • Resistance surfaced early and addressed rather than suppressed
  • Managers able to lead change conversations, not just relay them
  • Consistent messaging from sponsors throughout the transition
  • New behaviors reinforced and sustained after go-live
Read the full case study

Related courses

Let's discuss your situation

A 30-minute conversation is usually enough to know whether this is the right fit and what the work would look like.